Iowa Web Based Home Page
 




 Announcements
8/26/2016
The Ascend office will be closed Monday, September 5 in honor of Labor Day. During this time, the Ascend website and all applications will remain available. Normal business hours will resume Tuesday, September 6.

8/22/2016
Technical Assistance Webinar Topic Change 8/23/16 and 9/13/16

To accommodate a necessary programming change, we have switched the Topic of our IA Technical Assistance webinar on August 23, 2016 to How to optimize use of the Iowa PASRR providers website: Walkthrough of PASRR.com, which was originally scheduled for the webinar on September 13. The new topic for the September 13, 2016 webinar is: PathTracker with Links to Payments - System Updates, which was originally scheduled for the webinar on August 23.

If you are already registered for the webinar on 8/23 or 9/13 and remain interested in attending for the new topics, you need not do anything - your registration remains active.

If you are interested in registering for the webinar based on the new topic, please register using the links below.

If you are registered and no longer wish to attend, simply do not log into the webinar. There is no need to notify us of a cancellation.

These 1-hour sessions will take place on the dates and times listed below. Click the links below to register:

8/23/16 | 2 - 3 PM | Topic: PathTracker with Links to Payments - System Updates | Click to register
9/13/16 | 2 - 3 PM | Topic: How to Optimize Use of the Iowa PASRR Providers Website - Walkthrough of PASRR.com | Click to register
9/27/16 | 2 - 3 PM | Topic: Updates about the Iowa PASRR Process | Click to register
11/8/16 | 2 - 3 PM | Topic: Onsite Training Follow Up - Q&A | Click to register
11/22/16 | 2 - 3 PM | Topic: Part 1 - ServiceMatters (Ascend Care Plan and Service Monitoring) Process Walkthrough | Click to register
12/6/16 | 2 - 3 PM | Topic: Part 2 - Time with Tammy - How to Prepare, Who, and What to Bring to the TA Call | Click to register
12/20/16 | 2 - 3 PM | Topic: Part 3 - Beyond ServiceMatters - What Happens Next with DHS? (DHS Care Plan and Service Monitoring) | Click to register


8/3/2016
2016 Technical Assistance (TA) Webinars - Registration Now Open

To assist you in planning your learning calendar for the rest of 2016, we have opened registration for our Iowa PASRR Technical Assistance webinars. This is your chance to learn with DHS and Ascend, ask questions, and understand more about PASRR, care planning, ServiceMatters, Ascend/DHS service monitoring, and PathTracker.

These 1-hour sessions will take place on the dates and times listed below. Click the links below to register:

8/9/16 | 2 - 3 PM | Topic: PASRR 101 - The Basics of Preadmission Screening & Resident Review | Click to register
8/23/16 | 2 - 3 PM | Topic: PathTracker with Links to Payments - System Updates | Click to register
9/13/16 | 2 - 3 PM | Topic: How to Optimize Use of the Iowa PASRR Providers Website - Walkthrough of PASRR.com | Click to register
9/27/16 | 2 - 3 PM | Topic: Updates about the Iowa PASRR Process | Click to register
11/8/16 | 2 - 3 PM | Topic: Onsite Training Follow Up - Q&A | Click to register
11/22/16 | 2 - 3 PM | Topic: Part 1 - ServiceMatters (Ascend Care Plan and Service Monitoring) Process Walkthrough | Click to register
12/6/16 | 2 - 3 PM | Topic: Part 2 - Time with Tammy - How to Prepare, Who, and What to Bring to the TA Call | Click to register
12/20/16 | 2 - 3 PM | Topic: Part 3 - Beyond ServiceMatters - What Happens Next with DHS? (DHS Care Plan and Service Monitoring) | Click to register

7/21/2016
Iowa PASRR SericeMatters & Beyond Recap of Three-Part Webinar Series with Questions and Answers
Nursing Faculty Staff and PASRR Providers are strongly encouraged to attend this recap of the three-part training webinar series on care planning, the ServiceMatters process, and DHS follow up.

The Recap will walk Providers through the ServiceMatters process and the process utilized by the Iowa Department of Human Services (DHS), in the Division of Mental Health and Disability Services (MHDS) whenever your care plan or service delivery are determined to be non-compliant after two ServiceMatters reviews with Ascend. DHS also utilizes this process any time they receive complaints of possible PASRR non-compliance from the Department of Inspections and Appeals (DIA) or others.

The webinars include:
> The ServiceMatters Review Process,
> Tips for success when preparing for reviews,
> How to recognize when non-compliance can't be repaired,
> Information on what will happen during the DHS review process with Lila Starr,
> What happens if MHDS reports PASRR non-compliance to DHS-Iowa Medicaid Enterprise,
> And . . . time for Questions and Answers!

Use the link below to register:

Recap: ServiceMatters and Beyond - What Happens Next with DHS?
Tuesday 7/26/16 | 2:00 - 3:00 PM CT | Click here to register

7/13/2016
 
It has come to the attention of Iowa Department of Human Services and Ascend, a MAXIMUS Company that many Iowa Nursing Facilities have not been utilizing Ascend PathTracker Plus, with links to Iowa Medicaid payment. If your facility has not yet entered 100% of your residents into PathTracker Plus, you are reminded that use of the PathTracker Plus system and the entry of all residents into PathTracker Plus has been mandatory since 2/1/2016.

All Iowa Nursing Facilities were first notified about and urged to utilize PathTracker Plus in February of 2015, well over a year before it became required.

All current residents are required to be entered into PathTracker Plus, along with original date of admission, regardless of payer source and regardless of PASRR Level I or PASRR Level II status.

Training about the implementation of PathTracker Plus was provided via live webinar on eleven occasions from January 25, 2016 - February 9, 2016. A recording of this session has been available since January and can be found after logging into the Ascend system for your Nursing Facility, as pictured at left (see item #5).

If you have questions about system use of PathTracker, please contact the Iowa Helpdesk at Ascend for assistance. Ascend Iowa Help Desk: 1-877-431-1388 ext. 3403 or iowapasrr@ascendami.com.

7/8/2016
Iowa PASRR ServiceMatters Webinar Series Part 3: Beyond ServiceMatters
Nursing Faculty Staff and PASRR Providers are strongly encouraged to attend the third webinar in the three-part training webinar series on care planning and the service monitoring process.

The presentation materials for the two sessions on ServiceMatters (Part 1, "ServiceMatters Process Walkthrough" and Part 2, "Time with Tammy: How to Prepare, Who and What to bring to the Technical Assistance Call,") can be found under your provider login on the Iowa PASRR Web-Based Home Page. Providers are encouraged to view Parts 1 and 2 prior to Part 3, if possible and convenient. However, participation in Parts 1 and 2 is not a prerequisite to being able to benefit from Part 3. If your facility has received one or more letters from DHS about possible noncompliance any time in the past two years, you are very strongly encouraged to participate in Part 3 as we believe the technical assistance offered will be very useful to you.

Session 3 will walk Providers through the entire process utilized by the Iowa Department of Human Services (DHS), in the Division of Mental Health and Disability Services (MHDS) whenever your care plan or service delivery are determined to be non-compliant after two ServiceMatters reviews with Ascend. DHS also utilizes this process any time they receive complaints of possible PASRR non-compliance from the Department of Inspections and Appeals (DIA) or others.

The webinars will include: 1) Opportunity for questions, 2) Tips for success when preparing for ServiceMatters reviews, 3) Information on what will happen during technical assistance calls with Tammy, and 4) Information on what happens if Ascend reports possible non-compliance to DHS. Use the links below to register.

Part 3: Beyond Service Matters - What Happens Next with DHS?
Tuesday 7/12/16 | 2:00 - 3:00 PM CT | Click here to register

6/22/2016
Iowa PASRR ServiceMatters Three-Part Webinar Series: ServiceMatters Walkthrough and DHS Follow-Up
Nursing Faculty Staff and PASRR Providers are strongly encouraged to attend the second webinar in the three-part training webinar series on care planning and the service monitoring process.

The sessions will walk Providers through the entire ServiceMatters process and discuss what happens if you are determined to be non-compliant after two ServiceMatters reviews with Ascend.

The webinars include: 1) Opportunity for questions, 2) Tips for success when preparing for ServiceMatters reviews, 3) Information on what will happen during technical assistance calls with Tammy, and 4) Information on what happens if Ascend reports possible non-compliance to DHS. Use the links below to register.

Part 2: "Time with Tammy," How to Prepare, Who and What to Bring to the Technical Assistance Call | Tuesday 6/28//16 | 2-3 PM CT | Click here to register

Part 3: Beyond ServiceMatters - What Happens Next with DHS? | Tuesday 7/12/16 | 2-3 PM CT | Click here to register

6/2/2016
NEW DATES: Iowa PASRR SericeMatters Three-Part Webinar Series: ServiceMatters Walkthrough and DHS Follow Up
Nursing Faculty Staff and PASRR Providers are strongly encouraged to attend the upcoming three-part training webinar series on care planning and the service monitoring process. This three part series was begun on 5/17/16, but was interrupted by a fire drill, so Ascend and DHS have decided to start it again, from the beginning in an effort to make all three parts more fully available to a broader audience.

The sessions will walk Providers through the entire ServiceMatters process and discuss what happens if you are determined to be non-compliant after two ServiceMatters reviews with Ascend.

The webinars will include: 1) Opportunity for questions, 2) Tips for success when preparing for ServiceMatters reviews, 3) Information on what will happen during technical assistance calls with Tammy, and 4) Information on what happens if Ascend reports possible non-compliance to DHS. Use the links below to register.

Part 1: ServiceMatters Process Walkthrough | Tuesday 6/14/16 | 2-3 PM CT | Click here to register

Part 2: "Time with Tammy," How to Prepare, Who and What to Bring to the Technical Assistance Call | Tuesday 6/28//16 | 2-3 PM CT | Click here to register

Part 3: Beyond ServiceMatters - What Happens Next with DHS? | Tuesday 7/12/16 | 2-3 PM CT | Click here to register

PLEASE NOTE: If you were already pre-registered for the webinars on 5/31/16 and 6/14/16, your registration will be carried over to the newly planned Technical Assistance event for that date.

We will also hold a Technical assistance webinar on Tuesday, 5/31/16, where we will offer an overview of frequently asked questions, how to effectively utilize the PASRR Providers website, and tools available to NF staff and other PASRR providers for assistance with care planning, development of crisis intervention and safety plans, and a discussion of behaviorally based treatment plans.

5/6/2016
Iowa PASRR SericeMatters Three-Part Webinar Series: ServiceMatters Walkthrough and DHS Follow Up
NF Staff and PASRR Providers with questions about ServiceMatters should attend the upcoming three-part training webinar series. The sessions will walk Providers through the entire ServiceMatters process and discuss what happens if you are determined to be non-compliant after two ServiceMatters reviews with Ascend.

The webinars will include: 1) Opportunity for questions, 2) Tips for success when preparing for ServiceMatters reviews, 3) Information on what will happen during technical assistance calls with Tammy, and 4) Information on what happens if Ascend reports possible non-compliance to DHS. Use the links below to register.

Part 1: ServiceMatters Process Walkthrough
Tuesday 5/17/16 | 2-3 PM CT | Click here to register

Part 2: "Time with Tammy," How to Prepare, Who and What to Bring to the Technical Assistance Call
Tuesday 5/31/16 | 2-3 PM CT | Click here to register

Part 3: Beyond ServiceMatters - What Happens Next with DHS?
Tuesday 6/14/16 | 2-3 PM CT | Click here to register

4/29/2016
 


10/15/2014
Click here to view instructions for reporting DSM-5 diagnoses to Ascend.

 
 PASRR Tip of the Month
  • When completing the Service Monitoring assessment on the Service Matters page, it is important to note that the question worded "On the most recent MDS, what is the response to Section Q. item 0500 for this resident?" is asking for the individual's response to Q500. If the most recent MDS does not have an answer, do not mark it as unknown or uncertain. Go back to the most recent MDS in which the individual or their representative gave a response. If this question is marked unknown or uncertain, a discharge planning care plan with community services is required.
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